The eero Signal is a cellular backup feature for eero mesh Wi-Fi systems that automatically switches to a cellular network when your primary internet connection goes down, ensuring your network remains online. It uses a multicarrier eSIM to connect to the best available 4G or 5G network without requiring any manual setup or carrier selection.  This is perfect for people that work from home or people that do business from home.

Automatic Cellular Backup

The primary function is to provide continuous connectivity by switching to cellular data when your wired internet connection is lost. 

Multicarrier eSIM

It utilizes a built-in multicarrier eSIM, eliminating the need to choose a specific cellular provider. 

Best Network Selection

The eero Signal automatically detects the best available network in your location, ensuring optimal connection performance. 

Seamless Operation

The transition from wired to cellular is automatic and seamless, meaning you won't have to do anything to stay connected. 

How it Works

1. Internet Outage Detection: The eero system detects that the primary internet connection is down.

2. Cellular Connection: The eero Signal activates its built-in cellular modem and uses the included multicarrier eSIM to connect to the most suitable cellular network available.

3. Network Maintenance: Your eero network continues to function using the cellular backup, allowing connected devices to maintain internet access.

4. Automatic Reversion: Once your primary internet connection is restored, the eero Signal automatically switches back to the wired connection. 

Purpose

The eero Signal is designed to prevent internet outages from disrupting your home or business network, providing a reliable backup solution through cellular technology. 

eero's Compatible with eero Signal 

FAQs Source

Is eero Signal a router?

No, eero Signal provides a cellular connection to the internet, it doesn’t provide wifi. It needs to be connected to a compatible eero router for you to have wifi in your home or business.

Does eero Signal have a battery backup for when my power goes out?

eero Signal does not include a battery; it will not work in the event of a power outage unless you have a backup battery.

Which eeros are compatible with eero Signal?

It’s compatible with all USB-C-powered Wi-Fi 6 (or greater) eeros and eero PoE Gateway. eeros powered exclusively by PoE are not supported, including eero Outdoor 7.

Can I use eero Signal with routers that aren’t made by eero?

No, eero Signal only works with compatible eero routers.

Do I need a separate subscription for cellular data?

Yes, just like other cellular devices, you need a subscription for connectivity. An annual eero Plus subscription provides 10 GB of backup data for eero Signal per year. For more regular or longer outages, get 100 GB of backup data per month with eero Plus 100. Additional backup data is also available for one-off needs.

Where is the best place to set up eero Signal?

eero Signal is made to connect to any compatible eero in your network, so pick the eero that’s in the room with the best cell service. Avoid putting it in a cabinet or basement, the higher up and closer to an exterior wall the better. 

Can I use my existing eero’s power cord for eero Signal?

For eero 7, eero Pro 7, eero Max 7, eero Pro 6E, eero 6+, eero 6, use the power cord included with eero Signal to ensure sufficient power for both devices. If you are connecting eero Signal to an eero Gateway, you must plug the eero Signal directly into the front USB port and use the eero Gateway’s original power cord for the back USB port.

If I have an eero Plus monthly subscription, do I need to change to an annual subscription to use eero Signal?

Yes, a monthly subscription does not include connectivity for eero Signal. 

Can I use eero Signal for my primary internet connection?

No, eero Signal is to be used for backup connectivity only at a single location, and requires an existing primary internet connection.

What cellular network does the eero Signal run on?

The eero Signal has a built in multi-carrier eSIM and runs on multiple cellular networks. The eero Signal will select the best carrier network based on your current location.